Privacy Policy

Privacy and Data Protection is an important concern for internet users, and is something that Shotcrete Services takes very seriously. This is an explanation of how Shotcrete Services processes any personal data recorded on this website.

This Privacy Policy is intended to describe how your personal information is processed and used. Please note that by visiting and using www.shotcrete.co.uk, you are accepting the practices described.

Visitor Information

Every computer connected to the Internet is provided with a domain name and an IP Address. When a visitor requests a web page from within the Shotcrete Services website, our servers automatically identify and log the HTTP request that is made.

This information reveals nothing personal about you. In fact, the only information that we automatically gather and log is as follows: the IP address of the site that may have referred you; your IP address; the web page that you may have linked to us from, if any; the product identifier for version and make of browser (e.g. Internet Explorer 8); the operating system platform that you may be running (e.g. Macintosh or Windows); search words or terms that are passed from a search engine (e.g. Google or Yahoo).

Third Parties

Shotcrete Services will disclose your personal information or any of its log file information when required by law or in the good-faith belief that such actions are necessary.

Security

Shotcrete Services uses all reasonable precautions to keep the information disclosed to us secure. Shotcrete Services reserves the right to transfer information in connection with the sale of all or part of the Shotcrete Services capital stock or assets to any third party. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the information.

Any changes to this Privacy Policy will be posted so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it.

Changes to our Privacy Policy

Applicable law and our practices change over time. If we decide to update our Policy, we will post the changes on our Sites. We strongly encourage you to read our Policy and regularly check for any changes. This Policy was last modified on the 25th May 2018.

GDPR

The General Data Protection Regulation (GDPR) will govern all businesses in the UK on the 25th May 2018. This is a European regulation to ensure individuals privacy and rights when data has been collated about them. The key pillars of GDPR are as follows;

Individuals privacy is respected and process and systems uphold this by design.
Right for the individual to request all data about them is deleted.
Right to move the data from one data controller to another.
Individual has control over their own data and how this data may be used.
Transparency for data handlers, if a breach occurs then the data protection authority and the individuals affected within 72 hours of breach discovery.
Severe non-compliance fines for businesses who do not adhere to the Regulation.

What are we doing about this?

A full pre GDPR audit has been carried out at Shotcrete Services Ltd. with resulting actions being completed;

Key compliance policies updated and shared with the team.
GDPR and general IT Security training sessions scheduled for the team.
Scoping of development of our internal CRM to allow for easy extraction of individuals data in the event of a Subject Access Request and subsequent removal if applicable.

Where is our data held?

No data processed or managed by Shotcrete Services Ltd. resides outside of the EU or is shared with 3rd parties (unless legal regulations dictate otherwise). Customer data that is held within the cloud resides in either Ireland or the Netherlands.
If you have any queries about either GDPR or your personal data please contact us here. Jo.Bligh@shotcrete.co.uk

Cookie Laws

Cookie Removal

If you wish to know how to remove cookies then AboutCookies.org should be of help.

Cookie usage

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

Cookies Used on the website.

Cookie Name	Description
__utma	Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmb	Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
__utmc	Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
__utmv	Used for user-custom variables in Analytics.
__utmz	Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
civicAllowCookies civicShowCookieIcon	Cookie Control cookies. These cookies are set in order to remember preferences in regards to cookies.

Legal Terms

Whilst every effort has been made to ensure the accuracy of information appearing on this website, the owners of Shotcrete Services accept no liability for errors or omissions of publication.

If any material facts are misleading or inappropriate we ask you to point this out straight away by sending a polite email. We will then investigate and correct any mistakes.

Terms of Use

By accessing this site, you agree to the following terms and conditions and other applicable laws. If you do not agree to be bound by these terms and conditions, please do not use this website.

All the information and material provided on this web site is solely for illustrative purposes. It is not intended to, and does not create any business, contractual or employment relationship with Shotcrete Services. All the information, content, text, images, html code, photography and graphics are the property of Shotcrete Services, and may not be copied, reproduced, republished, posted, transmitted, or distributed in any way without our express, advance, written consent. All trademarks used or referred to in this site are the property of their respective owners.

Links on this site may lead to services or external websites not operated by Shotcrete Services. No judgement or warranty is made with respect to such other services or sites and Shotcrete Services takes no responsibility for such other sites or services. A link to another site or service is not an endorsement of that site or service. Any use you make of the information provided on this site, or any site or service linked to by this site, is at your own risk. This site is provided "as is" and Shotcrete Services expressly disclaims all warranties of any kind, whether express or implied, including the warranties of merchantability and fitness for a particular purpose.

In no event shall Shotcrete Services, or any of its employees or contractors, be liable for any damages whatsoever in connection with the information or material on this web site, including but not limited to actual, consequential, direct, exemplary, incidental, indirect, punitive or special damages.